Wednesday, January 27, 2010
The conference call from hell
I thought it was difficult working with some of our volunteers...until I was on a conference call at work today with several of my counterparts from other states. We are worse. Trust me.
The call was *supposed to* be a training for some new software. What it turned out to be = a two-hour clusterfuck.
Ten minutes spent doing "roll call" to see if everyone who had signed up was on the call. I am not kidding. Never mind that everyone who was on the call had to log in, so they should have been able to tell who was there anyhow. (And anyway, what did it matter? If you flake on the call, do you get denied access to the software, or a spanking?)
So during the hour and 55 minutes after that, maybe 10 or 15 minutes tops (and I'm being generous) were spent doing actual training.
The rest of the time was full of comments like this, from people older than dirt:
"Why do we have to have a new system?"
"Can't we use part of the old system?"
"I don't know if we have a 501c3 status."
And literally, after the trainer (whose patience was really admirable, I must say) would tell us how to do something with the software, invariably some shithead who wasn't listening would ask how to do - guess what? - exactly what she had explained to do.
If I were her, I would have wanted to say, "Hey, motherfuckers! This is your new database that you've been waiting for all last year - take it or leave it! I'm not repeating myself! Learn your nonprofit status and FUCK. OFF!"
How was your day?