Saturday, September 13, 2008
"If I give you a quarter...
will you call someone who gives a shit?"
OK, I've had a cell phone forever and I admit to not knowing how much a pay phone call costs these days...but still.
I work in a very small office that does a lot of different stuff. Somehow, it was timed that EVERYONE except me was on vacation for a couple of days. And we don't have a receptionist, so guess who had to answer the phones?
We have a helpline (I work at a nonprofit health organization) and those calls are usually OK, in terms of people being polite.
It's the people who WERE NOT having problems that were pushy, demanding, assholic (is that a new word?)
So here's a list of answers for the next time this happens - and these really do apply to calls I got:
"No, I DO NOT know how much it costs to copy your class training manual at Office Depot."
"Yes, she really IS on vacation! Just because she is answering work e-mails does NOT mean she is secretly hiding here in the office, avoiding your call. Although I wouldn't blame her if she did."
"Yes, her last name does start with G." (I am not making this up.)
"No, we will NOT give you $200 to come to the meeting on Monday. Ha. Ha. Ha."
"Person A is on vacation. Person B is also on vacation. Person C is also on vacation. Yes, really."
"No, I will not call Person A at home because you have a question about your Office Depot order. Are you the jerkoff who called before?"
Needless to say I would never last as a receptionist. I have a whole new respect for what they do!