Wednesday, May 27, 2015

How about no?

Ever get crap complaints and then the hero complainer offers to fly in and fix them? I would like to tell all of these potential Mr. and Ms. Fix-its to fuck off. Don't call us, we'll call you.
An email I received today at work started out like this:



Hello,

Do you plan on updating your website anytime soon? I love your organization and all that it has done for me in the past (and for others), but your website should be updated to reflect current standards. Unfortunately, your site is not accessible to people with vision, learning, cognitive and other impairments that may make it hard to navigate your site.


Mind you - I have a sibling who is visually impaired and I know you can adjust font size. I'm not trying to be insensitive, but I'm just curious - what are "current standards," (is this a test?) and how exactly do you implement them? Guess what - it's also not friendly for tech un-savvy people. Probably also for people who can't read.
It continues:



Do you have a dedicated staff member who runs the website? If not, do you have a volunteer? I would love to help with this. I would also be happy to simply give you some recommendations.


And a passion for being a pain in the ass, apparently.

Tip for the uninitiated: we're probably not going to reply to your email with one that says, "Why, yes! You negative complainer, you, I'd freaking love to take advantage of your offers to help. You're probably more fun in the flesh even than over email! When would you like to stop by?"

How about no? Is that a good answer for you?

I think there should be a time limit on the amount we have to spend dealing with those who aren't the brightest crayons in the box. Take this email I got from a student:

I would like to finish my internship with your organization. Attached is my resume.

Um. How about some details? Such as availability? Why you want to work here? Did you just copy and paste to every organization that came up with a "mental health" search online? And...why didn't you finish the last one?

And my answer will probably be...wait for it...how about no? I need a shirt with those words on it. Or maybe I'll tattoo them on my forehead.

20 comments:

Birdie said...


I would like to finish my internship with your organization. Attached is my resume. Yes, I would say that is a cut & paste. The writer could have at least taken the time to write in the name of your organization and not just did a blanket statement.

klahanie said...

Hey Riot Kitty,

Ah yes, don't they just piss you off. My suspicion was recently aroused when I got an email stating what a great blog I had and they would like to help me improve my already great blog. Yeah, whatever.

Nice one, my kitty type friend.

Gary

Debra She Who Seeks said...

Make it a temporary tattoo! Please!

Elephant's Child said...

Your first photo captures Jazz perfectly. I am beginning to think that the vicious psychopath is smarter than I am. A lot smarter.

Lee said...

The world is full of "experts" aka "x-spurts" aka "drips under pressure"! :)

Unknown said...

Urghhhhhh people are such jobsworths, even when it isn't their job! x

Granny Annie said...

You are getting some great insight into names of persons to put in your "No Way In Hell" file.

Rock Chef said...

Isn't that splendid - they just want to fix your website for you! I am sure there would be no strings attached...

Charles Gramlich said...

Amazing how often folks fail to give you the information you need to deal with their issue.

Lynn said...

People are just something, aren't they? :)

OldLady Of The Hills said...

OY VEY!!!! Deliver me, Please!!!!
Good idea about a "NO!" tee shirt.....! I've got something on my blog that I haven't a clue how it got there or how to get rid of it......Maybe your emailer person can help me..NOT!!!!

G. B. Miller said...

Annnnnnnnnnnnnnnnnnnnnd it's amazing the type of e-mails you get. Perhaps that individual can offer his/her services to my guv'ment agency, 'cause some parts of our website have not been updated in about a decade or so. Shoot, it took us 3 years just to upgrade our computers.

But hey, ya know, some people just love to experience the sensation of failure to communicate, because you know, there is no reaching some people.

Father Nature's Corner

Abby said...

Just tell yourself that this is all for your personal growth. Did it work? It doesn't for me either.

Senorita said...

I love your Cat memes, lol.....

I get where you are coming from, because since some organizations rely on volunteers and funds, many people simply don't feel that they have to filter their words and actions. There is a certain smugness that goes along with suggestions and volunteering to help. The word "sanctimonious" does come to mind.

LL Cool Joe said...

You must just attract arse holes.

Anyway I think you need to update your blog. I could help with this or simply give you some recommendations? Is that a yes?

A Beer for the Shower said...

Could you please update your blog to reflect current blog standards? As someone who's mentally impaired (because of drinking) all of your words look like hieroglyphs and I don't speak Egyptian. Thank you.

Ileana said...

We need t-shirts with cats that say "How about...hell no?!" I like the one about the one who wants to "finish" the internship with your organization. Wonder what happened at the place he/she started his/her internship. Hmmm.

Blogoratti said...

Seems like a clear cut case of 'cut and paste' to me. Funny stories, thanks for sharing!

Blue Grumpster said...

YOU know you can adjust font size... They don't. I order to KNOW you can adjust font size, you need to fist adjust their BRAIN size.

Vanessa Morgan said...

I'm wondering if these people get a lot of work that way, haha.